Digital Transformation Mobile and Cloud Enablement API Enablement

Digital Transformation

Digital Transformation is the use and integration of new digital technologies into all areas of a business to solve problems. This practice fundamentally changes how a company operates and how it delivers value to customers. More than just an adaptation to rapid technological change, digital transformation is also a cultural change that forces organizations to challenge themselves to experiment with new technologies regularly. This is done by abandoning long-standing business processes that the very same organizations may have been founded on.

UX Design and Development

UX refers to User Experience. UX Design and Development is the process of changing user behavior by improving the approachability, usefulness, and desirability of interactions with a particular product. The design process requires addressing all aspects of a product or service as perceived by users, in essence, viewing a product through the eyes of those who will be using said product, and asking how the experience can be improved. A single-discipline does not drive the development process as it requires multiple perspectives that consider several aspects of the brand, business, environment, and experience that can range from the packaging and retail setting, to the clothing and attitude of employees. The goal is to develop a tailor-made experience for a product or service and then testing it by allowing users to take part in specific tasks with a prototype. Any issues or complaints are then collected and used to make changes to the design of the product so to enhance user experience.

Mobile Enablement

Mobile enablement is the process of systematically adapting businesses to support mobile devices in order to help sales representatives prepare for in-person prospect interactions and effectively engage with the intended audience using mobile devices to quicken the closing of a deal. Mobile Enablement intends to make salespeople more efficient, capable, and successful while they are on the go. A mobile-enabled business is, therefore, a business that can retain full functionality regardless of the staff's physical location.

Cloud Enablement

Cloud enablement is the process of creating, deploying, and operating a business’s IT infrastructure through non-local data storage and without direct active management by the user. This generally occurs through the use of data centers available to several users over the internet. A cloud-enabled organization is one that relies on a cloud for fundamental to enterprise-grade IT solutions and services. This is generally achieved through either an in-house data center or by removing hardware storage infrastructure and replacing the same with a similar cloud solution (which can include servers, operating systems, and business applications that can be accessed remotely through the internet).

Secure and Scalable API Enablement

API stands for Application Programming Interface, a communication protocol between different parts of a computer program that simplifies the distribution and upkeep of software. API Enablement is the process of streamlining programming by abstracting the underlying implementation and exclusively revealing objects or actions the developer needs, essentially providing a single source for several functions. To do this securely and at scale requires that communication between client and server is accurate and consistent so that when a request is made in a specific format, the response from the server will always be in that particular format.

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